Shipping policy

📦 How to check your shipping time:
Please check the "Product Details" section on the product page.
• If it says "Made-to-Order", it requires crafting time (Scenario B).
• If not specified, it is In-Stock and ships immediately (Scenario A).

1. Processing & Shipping Timelines

SCENARIO A: IN-STOCK ITEMS (READY TO WEAR)

🚀 Fast Processing (1–3 Business Days)
Your item is picked, steam-pressed, and packed immediately from our studio.

✈️ Global Shipping (4–6 Business Days)
Delivery via DHL/FedEx Express.

Total estimated wait: Approx. 1 week.

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SCENARIO B: MADE-TO-ORDER ITEMS (CRAFTED FOR YOU)

✂️ Crafting Phase (7–14 Days)
Our tailors cut and sew the fabric exclusively for your order.

✈️ Global Shipping (4–6 Business Days)
Shipped via DHL/FedEx Express immediately after finishing.

Total estimated wait: Approx. 2–3 weeks.

2. Shipping Costs

• Orders Over $299.99: Free Express Shipping (Worldwide).
• Orders Under $299.99: Calculated at checkout based on your location.

3. Fully Insured Delivery

Every package is 100% insured against loss, theft, or damage during transit. If you do not receive your package, contact us at support@nevosuit.com for an immediate replacement.

4. Tracking & Duties

• Tracking: You will receive a Shipping Confirmation email with a tracking link once your order ships.
• Duties & Taxes: International orders may be subject to import duties and taxes upon arrival. These charges are the responsibility of the recipient and are not included in the order total.

5. Important Notes

• Business days exclude weekends and public holidays.
• Shipping times are estimates and may vary due to carrier delays or customs processing.
• For time-sensitive orders (e.g., weddings, prom), please contact our Personal Concierge at support@nevosuit.com before placing your order.