Tax included and shipping calculated at checkout
NevoSuits Buyer Protection
Shop with Confidence
For less than the price of a coffee, we guarantee your purchase against lost packages, shipping delays, and even porch theft. Add peace of mind to your cart.
What We Cover
Here's everything included in our Protection Promise:
Lost in Transit
If your tracking stops updating for more than 10 days, file a claim and get a full refund. No questions asked.
Stolen After Delivery
Package stolen from your doorstep? Provide a simple police report, and we'll ship a replacement immediately.
Major Shipping Delay
Is your order seriously late? If it's past the guaranteed delivery date, you can claim for a store credit.
Damaged During Shipping
Did your item get damaged in transit? Send us a photo, and we'll make it right with a refund or replacement.
Simple Claims Process
Getting your refund or replacement is quick and hassle-free:
File Your Claim
Go to your order page and click "File a Claim." Tell us what happened in about 60 seconds. No phone calls needed.
Instant Review
Most claims are approved instantly by our system. For more complex cases, our support team will contact you within 24 hours.
Get Your Refund
Once approved, your refund is processed immediately back to your original payment method, or we ship a new item right away.
Common Questions
It's a small percentage of your order total, typically between $1.99 and $4.99. The exact cost is shown clearly at checkout.
Think of it as peace of mind. It's especially valuable for higher-value items or limited-edition pieces you can't easily replace.
Our Protection Promise covers shipping issues, not buyer's remorse. But don't worry! We have a great return policy for that.
Ready to Shop Without Worry?
Next time you check out, just look for the option to add protection. It's that simple.
Start Shopping Now
